Privacy Policy

Effective Date: August 5, 2026 | Arrowhead IT Solutions Mobile Application

Arrowhead IT Solutions ("we," "our," or "us") operates the mobile application (the "App"), which provides a WebView interface to our primary services located at https://www.arrowheadit.com.

This Privacy Policy informs you of our policies regarding the collection, use, and disclosure of personal data when you use our App and the choices you have associated with that data.


1. Information Collection and Use

While using our App, we may collect different types of information for various purposes to provide and improve our service to you.

A. WebView & Web Data

Because this application functions primarily as a WebView wrapper for our web applications and portals, information submitted within the App flows directly to our secure web servers in the same manner as accessing our website through a standard web browser.

B. Personal Identifiable Information

While using our App or web services, we may ask you to provide us with certain personally identifiable information, including but not limited to:

  • • Email address
  • • First name and last name
  • • Phone number
  • • Account credentials and profile information

C. Usage & Technical Data

We may collect information on how the App is accessed and used. This may include your device’s Internet Protocol (IP) address, browser type, browser version, the pages of our service that you visit, the time and date of your visit, and other diagnostic data.


2. Device Permissions Required by the App

To provide full functionality through the WebView interface, the App may request access to certain features on your mobile device:

Internet Access Required to load web contents, endpoints, and secure API requests from arrowheadit.com.
Storage Access Required to upload files/documents and save down file downloads initiated within the WebView.
Camera Access (Optional) If required, accessed only when you explicitly trigger file or photo uploads within the portal.
Network State Used to detect offline status and display proper connectivity warnings.

3. Use of Cookies and Local Storage

The App utilizes session storage, local storage, and cookies inside the embedded WebView to maintain logged-in user states, remember user preferences, and maintain secure authentication sessions.


4. How We Use Your Information

Arrowhead IT Solutions uses collected data for various purposes:

  • To provide, maintain, and secure our services.
  • To notify you about changes to our App or services.
  • To allow you to participate in interactive features when you choose to do so.
  • To provide customer support and technical troubleshooting.
  • To monitor the usage and performance of the App.

5. Data Transfer & Security

Your information, including Personal Data, is encrypted during transmission using Transport Layer Security (TLS/SSL). We prioritize the security of your data, but remember that no method of transmission over the Internet or method of electronic storage is 100% secure.


6. Service Providers & Third Parties

We do not sell, trade, or rent your personal identification information to third parties. We may employ third-party companies and infrastructure providers (such as secure cloud server hosts and SSL vendors) to facilitate our App and hosting ecosystem.


7. Children's Privacy

Our App does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from children under 13. If you are a parent or guardian and you are aware that your child has provided us with personal data, please contact us at arrowheadit@gmail.com so that we can take necessary actions.


8. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.


9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

Arrowhead IT Solutions

Email: arrowheadit@gmail.com

Website: www.arrowheadit.com

Support Portal: web.arrowheadit.com

© 2026 Arrowhead IT Solutions. All rights reserved.